FAQ

Where does Spin&Give get their donations from?

Donations of clothes and items are donated from celebrities, personalities, executives and influencers that work in the entertainment industry.

 

What is the condition of the items?

Items will be new with tags, new out of box, new, like new/gently worn or minor signs of wear. Each item has a detailed description of condition, including the manufacturer. Each item is carefully inspected for quality and condition.

 

Where do all the items go that don’t sell?

Items at the end of their lifecycle get donated to our vetted, partner organizations that are committed to 100% recycling. We are committed to keeping textiles out of our landfills!

 

How do I donate an item I purchased back to Spin&Give?

With our ReSpin program, shoppers are encouraged to donate your purchased Spin&Give kid’s cute clothes back to us when they’re outgrown. This creates a second, third, and even fourth lifecycle for quality kids’ styles and accessories. With each item you send back to us, we will continue to donate 20% of the purchase price to our charity partners every time it resells. You can email us at ReSpin@shopspinandgive.com for when you are ready to send item/s back and we will email you a printable packing slip.

 

What nonprofits does Spin&Give donate to?

Through every purchase, a portion of the sale is donated to a donor’s nonprofit of choice. Nonprofit vetted charities that we are currently donating to include the Eva Longoria Foundation, Girls Inc., UNISEF, Global Gift USA, O.U.R. Rescue and The Walden Woods Project.

In addition, Spin&Give has identified nonprofits committed to sustainability, conservation and responsible garment manufacturing.

 

What is your return policy?

Online purchases may be returned online, please email returns to info@thespin-off.com. Online returns must be requested within 14 days of shipment purchase date and items must be received within 21 days of shipment date. Those items are eligible for consignment again and 20% portion of sale will still go to original donor’s charity organization.

Click here for full refund policy, including those items not eligible for return.